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FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

Who are you?
We are Abhisam Software, a knowledge based company, engaged in enhancing your skills, knowledge and expertise via e-learning courses (our XPRTU software) and training workshops.

What are your courses? Is it a Video or a pdf or a PowerPoint? Or will someone chat with me via Skype?

No, it is none of the above. Our courses are computer programs that we call XPRTUs. These have text, animations & simulations, interactivity, situations, Real Life examples, case studies, self assessments and so on. Probably you have not encountered an XPRTU, we suggest you view a demo on our website here and check out for yourself. These programs are typically accessed online or downloaded to your computer, depending on the version you select.

Why should we consider your courses?
Abhisam has been founded by a group of professionals with more than two decades of actual hands on experience in various industries and domains. We have access to a large pool of subject matter experts, who work with leading companies in the world at senior levels and have a high level of competence and experience. They contribute to the "the technical content" of our offerings. This raw technical content is then developed into e-learning courses XPRTUs with the help of our own instructional designers, graphics and animation professionals and web designers. Every course is vetted by industry experts to ensure that it is easy to understand, does not contain any fluff and is error free.
Additionally, all courses are vendor-neutral. We do not hawk a particular vendor's model or technology, so you get an unbiased training from us.

Our courses are in the form of computer programs, called XPRTUs that make learning even complex technical subjects, very easy. Plus there is no constraint of time or place, they are completely self paced. Learn at your own pace, anywhere where you can carry your laptop. No restrictions at all.

Who uses your courses?
Our courses are used by professionals working in leading Fortune 500 companies, as well as in small and mid size companies, individuals working as engineers, technicians and consultants, technical trainers & technical training institutes, universities, industry associations and government institutions to enhance their skills and knowledge, as well as to prove their competency by  third party assessment.

How can I get a demo of these courses?
Please visit our Free Demos page to download all the free demos. If you are an enterprise buyer, buying for your organization and wish to walk through an entire course before buying, or to get an approval from your management, feel free to schedule a walk-through, of any of our courses online by getting in touch with us. One of our experts will assist you in showing you the course.

How do I buy your course?
You can buy our course either directly from this site (via our E-Commerce partners Fast Spring or Share-It). When you click the "Add to Cart" button on our pages, you will be directed to the secure site that processes our orders.  All orders are processed securely.
Alternately, you can buy our courses from any our worldwide network of resellers.

How do I know if your courses are good enough?
We have sold our courses and ebooks to thousands of individuals and organizations all over the world. Some of them wrote back to us saying how happy they were with our courses-you can see a few of these testimonials on the website. We are sure that you will like them and find them to be of immense value to you and your organization.

Are you just selling Power Point slides?
Certainly not! Our courses are XPRTUs (computer programs that have a blend of text, graphics and interactive animations/ videos with assessments). They are totally different from (and far superior) to Power Point presentations. A Power Point presentation is meant to be explained by a human speaker, who is supposed to go through each point and elaborate. Abhisam XPRTUs are designed to be learned all by yourself, they do not need anybody to explain, it is all self explanatory.

What payment options do I have?
You can pay online via most Credit Cards, or Paypal, or by wire transfer, or by bank transfer, or order manually by a physical check. Just select the option during the order process.

What are the licensing options on offer?

We have several options for you. All versions include Online Exam and Certification. Please see below

Online Version (for Individuals)
The Online version allows you access to the course for a period of ONE MONTH via the internet. It requires a browser with the Flash plugin enabled (so that the animations in the course can run). Learner can access either via PCs, laptops or other devices that support Flash enabled browsers. This version includes an Online Exam and Certification.

Standard (Download version)
The Standard Version (download version) is meant for Individuals or Small offices, who wish to download and install this program on their own PCs/Laptops. It includes a user license, that will work on ONE PC/laptop computer of your choice. Online registration and activation is required during installation. This version will work on all Windows compatible PCs/Laptops. It will not run on a Mac OS or other Operating Systems. This version resides  on the PC (as long as you don't throw away the PC, or change the hard disk). License duration is 1 year. Note that this version is generally meant for individuals and not enterprises or other large organizations, since installation of programs on individual PCs is generally not allowed by many IT departments.

Backup CD
A backup CD can be ordered while placing the order (Standard Download version only). Useful if you require a physical delivery to be shown as proof of purchase.Note that this is only a backup CD (that you can use to re-install the program in case of problems with your PC) It is not a movie CD, you cannot run the course directly from the CD, since it is a program and has to be installed and activated on a PC before it can work.

Enterprise Versions

What is your normal Enterprise Version?

This is a cloud based version, offered as a SaaS (software as a service). It is meant for companies and other large organizations, who have multiple learners to train. Plans start at 10 learners and can be expanded in blocks of 10 learners. Every learner gets Online access to the course and access to Online Exam and Certification . The Enterprise version of some courses, also have access to Advanced Modules that are not available in other versions. These may be additional learning modules, mock tests, downloadable templates and so on.

Can you offer SCORM compatible versions?

If you need a SCORM compatible version, then we can provide that. We will stream the course directly to your inhouse LMS via the internet, through the SCORM Cloud Service. Costs depend on number of learners and duration of access.

Do you offer Unlimited / Site Licenses?

We do not offer Unlimited or Site Licenses. Every license will be based on number of learners and duration of access.

What happens in case my PC crashes, hard disk needs changing or I change my PC/laptop? (only applicable to Standard Download version)

Please contact our support team, they will transfer your current license to your current machine, provided your license is still valid.

Why shouldn't I opt for free courses from some other websites/ sources?
Sure you can, but the quality of the information, the presentation, the ease of understanding, the structure and usefulness will be different from ours. Besides be careful about some "free courses" from some vendors, they are nothing more than thinly disguised sales pitches. They will most probably be some powerpoint masquerading as a "course", certainly not an interactive XPRTU and certainly you will not get a Certificate or an electronic Badge that has value.

Our courses are created by first rate expert professionals, have a wealth of useful knowledge that you can use in your day to day work and a are vendor neutral-solely focused on the technology and on enhancing your own skills in the subject. Remember, we are on your side!

We also have some free courses and demos on our website which you can check out. But always the regular (paid) versions of the courses will be much more detailed and informative than the free ones.

Is this similar to Udemy? Or like MIT Open Courseware? Or any of the other MOOCs?

No, the courses on sites, such as Udemy, are for the most part videos of a "Professor" speaking. Or for example, Open Courseware has lots of text documents, that you can study online. Our concept of learning is different. Our courses are software programs. They may have videos inside, but they are a small part of the entire Abhisam XPRTU learning system. Our courses have interactive animations, case studies, situations, assessments and much more. They are a complete learning experience. The text in the programs is very easy to understand.

Will I get a certificate? Will I get an electronic badge?
Of course, after you complete our course, you can ask for an online test access. If you take it and pass, we will issue you a certificate. There is no additional cost for this service. We also now issue Electronic Badges, in addition to printable certificates. These badges follow the generally accepted Mozilla Open Badges standard. They allow you to display your achievement and skills on a variety of places such as LinkedIn profiles, Facebook profiles and other places online. Get found easily by recruiters, potential employers and clients who are searching for skills that you have!

I do not want your "standard" courses, I want an e-learning course tailored to my needs. How do I get it?
Please note that we cannot create a tailored /custom designed course only for 1-2 learners. (We can, but the cost will be too high). For 20 or more learners, we can  offer  course customization of any of our standard existing courses. These will be then priced similarly to the Enterprise version (but slightly higher to cover the customization cost).  Please send your request to sales@abhisam.com or call us on + 1 305 407 2679 (US)  or +91-22-21732956 (India). Please note that we do not offer course creation services.

Can you develop an e-learning course exclusively for me?
Please see above.

I require a face-to-face classroom training session/ workshop. Can you do it for me/us? Where?
We do conduct some classroom training  workshops, for some subjects, such as Hazardous Areas, Functional Safety, Big Data and others. However, most of our courses are now exclusively offered in the XPRTU format, since this is very convenient as people do not have to travel, gather at one particular time and place and learn. XPRTUs allow you to learn at your own place, at a time and a pace that is comfortable to you.

I am a subject matter expert. I believe I can contribute to your courses. Can I do so? How much will I get paid for it?
Sure, we are always on the lookout for subject matter experts in various fields. If you are one, simply send your proposal to mail@abhisam.com with "Subject Matter Expert" in the subject field of the email. We will get back to you. Our acceptance depends on your level of expertise. Payment depends on your level of expertise, the rarity of your knowledge and the market demand for it.

I would like to be a reseller of your courses. How do I sign up?
Sure, please join our growing network of resellers and help spread the knowledge, while also earning money. Send an email to sales@abhisam.com with the subject as "Reseller" or call us directly on + 1 305 407 2679 (US)  or +91-22-21732956 (India)

I did not find an answer to my question here
Please send us an email with your question to sales@abhisam.com or call us on + 1 305 407 2679  (US)  or +91-22-21732956 (India)